Division of Information Technology Services

Information Services: Information Services supports the deployment and customer needs for computer software applications in use in Riverside County schools. Besides a comprehensive integrated business/personnel system, Information Services also supports a student information system used by nine districts. We serve more than 1,500 users in our systems. This year we are adding support for an asset management and an upgraded integrated purchasing system.

Data Processing and Network Services: Data Processing and Network Services keeps all Riverside County Office of Education (RCOE) programs and services, as well as all contracting districts, at the cutting edge of technology by specifying, installing, maintaining, and replacing servers and high-speed printers that keep crucial business processes functioning. Currently, a districtwide phased implementation is under way, where mission critical business applications are being serviced out of load-balanced application server clusters. Back-end services already run under high availability Unix platforms in a MC/ServiceGuard environment.

Network and Telecommunications Services: The department is charged with keeping RCOE and contracting districts online through the architecture, installation, and management of data networks. Our current internet connection bandwidth is 155 Mbps, providing significantly faster access times for school districts using RCOE as an internet service provider. We provide a full array of name services, secondary name services, and traffic monitoring services, among others to RCOE and contracting districts. In addition, we run our own voice (telephone) services linking all RCOE regional offices and some other program offices to our main campus.

Systems Development: Systems Development develops and supports software systems used by RCOE and the districts throughout Riverside County. The Galaxy Business System is a fully integrated system encompassing 14 business areas that is used by 22 K-12 districts, the four community colleges, and RCOE. Each year, Galaxy handles in excess of $2.5 billion in accounting transactions, as well as processes payrolls for more than 50,000 employees.Systems Development also supports the automated scoring of student events such as Academic Decathlon and Mock Trial. Lastly, RCOE has a full-service web page located at www.rcoe.k12.ca.us.